ECS helps Oregon businesses automate customer communication and reputation management. Our tools answer calls, schedule appointments, collect reviews, and boost your online visibility — all while keeping your business’s human touch.

ECS works best with small to mid-sized local businesses — salons, dental offices, gyms, real estate teams, contractors, clinics, and other service-based companies that rely on calls, reviews, and customer trust.

Most clients are fully up and running within an hour. We handle the technical setup during a single onboarding call, then provide a short tutorial so you and your team can use the system confidently right away.

Yes, it’s real AI — but it’s built to sound and respond like a real person. The voice system is natural, conversational, and customized to your business. Most customers never realize they’re speaking to software. But at the end of the day, whether or not they can tell it's an AI, what we care about is making sure that your clients can get the answers and help they need. The point isn't creating AI that can perfectly replicate humans, but creating AI that can answer questions as intelligently and efficiently as necessary for the given task.

After each service or sale, the system automatically reaches out to customers for feedback.
5-star responses go straight to your public review platforms (like Google), while lower scores are sent to a private resolution page — giving you a chance to fix issues before they become public. ECS does monthly drawings for rewards like gift cards (handled on our end) and uses your existing contacts to send out small pools of emails to incentivize reviews.

Nope. ECS plans are month-to-month. We earn your business by delivering results, not locking you in. You can upgrade, downgrade, or cancel anytime. However, contracted plans can be a great way to save money in the long run. Our 6 month plan saves you 15% and our 12 month plan saves you 35%.

That’s perfectly fine. Each ECS service can be purchased individually. However, most clients see the best results from the bundled package — which saves money and integrates all systems together.

ECS offers direct local support via phone, email, and chat. Currently, ECS is a two-man show. So, our immediate availability may be limited. However, ECS utilizes the very services that we help you use, so there will always be a system available to answer FAQs, help you schedule a phone call or video chat, or even request an in-person appointment. Whenever we are available, we'll pick up your call personally to make sure you're getting the service you deserve.

As part of the Founder’s Launch Offer, you get 50% off your subscription for life. For every successful referral, you get an extra 10% off. After five referrals, your service is free — and any additional referrals earn you 10% of your original subscription as monthly income.

All services purchased before December 1st, 2025 receive a lifetime price lock guarantee, 50% off for life, and a 10% earn-back rate for every successful referral, recurring for the duration of the referred party's subscription.

Services purchased after December 1st, 2025 will have a 2-year (24-month) price-lock guarantee, and a 10% earn-back rate for referrals. 10 referrals = free service. Earn 10% back each month as direct deposit for every referral after the first 10.

We want to show you we appreciate you. We're not trying to take your money. We want to see you succeed just as much as we want to succeed. Every win we can help you get, is a win for us too. So when you help us get a win by referring a new client, we want to return the love by helping you free up a little extra budgeting room. In our ideal world, our service costs you nothing and helps you get more wins.

No problem. ECS integrates seamlessly with your existing setup — Google Calendar, Square, Calendly, or other scheduling tools. We’ll handle the connections for you.

Most clients see noticeable improvements in their online reviews, call response rates, and lead volume within the first two weeks of going live.

Absolutely. ECS uses encrypted connections and secure cloud servers. We never sell or share your business or customer data.

Yes. For businesses in Eugene and Springfield We offer optional in-person consultations and demonstrations. For everyone else, we provide video calls and remote setup support. This may change as ECS grows and can provide more personal service for a larger geographic area.

Click Book a Free Demo anywhere on this site, or email us at [email protected].

We’ll show you exactly how ECS can help your business grow — risk-free.